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Returns Policy

Does my payment obligation expire if I return my order?
Exercising your right of withdrawal does not nullify any payment obligation. You must pay within the set term.
I returned my order, when do I receive my refund?
From the moment the parcel has been received in our warehouse, we will process your return within fourteen working da...
How many days do I have to return my order?
Is the product not according to your expectations? Or did you accidentally order the wrong article? That is no proble...
Warranty periods
As a customer, you have legal provisions regarding warranty for each purchase stating that the product is or does wha...
Is it possible to exchange a product?
No, this is not possible, but if you are not happy with the product or if you incorrectly ordered a product, you are ...
When can I return a product?
You can return an item within 14 days only if:The seal has not been broken or the packaging has not been openedThe pr...
How long will it take to process my return?
From the moment the parcel has been received in our warehouse, we will process your return within fourteen working da...
How does the return process work?
You can return your order: 1. Send an email to customerservice@bodyandfit.com with the order number and the items you...